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Telephone Legal Assistance

The BC Health Plan Consortium of the British Columbia Federation of Students has arranged for Health Plan Members, through Prosum Health Benefits and Sykes Assistance Services to provide you with timely, cost effective access to experienced lawyers to guide you through most major types of law, including:

Family, Criminal, Civil litigation, Landlord and tenant, Residential real estate, Wills and Estates, Tax, Employment, Condo/Strata, Immigration and Identity Theft Support.


As a member of the BC Health Plan Consortium you have access to unlimited free summary telephone legal advice and unlimited referrals to local lawyers at preferred rates. Summary Telephonic Legal Advice You can call on the toll-free number 1 877-333-3884 24 hours a day, 7 days a week, to speak to a customer service representative who can put you in touch with a lawyer at no charge.


Advice lawyers are available to call clients from 8 am to Midnight daily. Please do not hesitate to request a call back after regular business hours, on weekends or holidays. Unlimited You can access the service as many times as reasonably required, you are not limited to one call per issue and telephonic advice sessions are not limited in duration. The advice lawyers will take the time necessary to ensure that your questions are answered.


Local Lawyer Referral: If you require the services of a lawyer, you can obtain a referral to a lawyer in your area through a customer services representative. Should you wish both a referral and legal advice, an advice lawyer will be able to give you a referral at the end of your advice session.


Preferred Rates: You will receive a discount of 25% on fees charged by the lawyer in most situations (excluding real estate law) as long as the lawyer’s account is paid within 30 days of receipt.

(note: most referral lawyers also provide a free initial 30 minute consultation)


Bilingual: The confidential services provided are bilingual. This includes the customer service representatives and advice lawyers. Bilingual referral lawyers are also available with some travel requested in certain provinces.

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